You cash out at the SkyCasino cage during your visit: take your chips from any of the 600+ tables, or your printed slot ticket from one of the 3,000+ machines, to the cage and redeem them for cash in Malaysian Ringgit. It is handled on-site the same day on the 24-hour floor — there are no online withdrawals to a bank account. Strictly 21+.
How to cash out
- Take your chips from any of the 600+ tables to the SkyCasino cage to redeem them for cash in Malaysian Ringgit during your visit.
- Slot machine credits from the 3,000+ machines are printed as a ticket that you also redeem at the cage.
- Cash-out is handled on-site, same day, on the 24-hour floor — there are no online withdrawals to a bank account.
- Genting Rewards points (across the 4 tiers up to World) are separate and are redeemed for resort benefits, not cash.
Cashing out at Genting — how it works
| What you hold | How you cash it out | Timing |
|---|---|---|
| Table chips | Redeem at the SkyCasino cage | Same day, on-site |
| Slot ticket | Redeem the printed ticket at the cage | Same day, on-site |
| Genting Rewards points | Redeemed for resort benefits, not cash | Per the loyalty programme |
| Online withdrawal | Not available — no online casino | N/A |
All cash-out is in person at the cage on the 24-hour floor; there is no online withdrawal to a bank account.
Frequently asked questions
How do I cash out at Genting casino?
Take your chips from any of the 600+ tables, or your slot ticket from one of the 3,000+ machines, to the SkyCasino cage and redeem them for cash during your visit.
How long does a Genting cash-out take?
Cash-out is immediate and on-site at the cage on the 24-hour floor, the same day you play. There is no online withdrawal.